In immediate risk? Call 911
Next, call U of T Campus Safety Services at 416-978-2222, who can direct your call to the right services.
Feeling distressed?
Help is here.
Talk to someone right now
My SSP Helpline
: 1-844-451-9700 (outside North America: 001-416-380-6578)
Who: For international students in Toronto, offered in over 140 languages
When: 24 hours/day, 7 days a week
What: My SSP provides international students with free, confidential support for any school, health, or general life concern. Call or chat with a counsellor in your preferred language directly from your phone whenever, wherever you are. Students can also download the My SSP app on the Apple App Store and Google Play.
Navi: Chat-based virtual tool
Who: For students
When: 24 hours/day, 7 days a week
What: Navi is an anonymous, chat-based service that acts as a virtual assistant for students who want to navigate the mental health supports available to them at the University of Toronto.
Personal safety
Sexual assault
If you have experienced sexual violence, go to a Sexual Assault/Domestic Violence treatment centre immediately for treatment and support:
You can find more sexual assault resources on the U of T Safety website or the Community Safety Office.
Violence, bullying and racism
If you have any personal safety concerns, such as domestic violence, sexual assault or bullying, please contact the Community Safety Office at 416-978-1485.
For emergency shelter, hostel services and central intake, call 416-397-5637.
Visit the Anti-Racism and Cultural Diversity Office for issues and incidents of racism.
Student Life resources
There are a number of programs offered through U of T’s Student Life website for both physical and mental health. These include, among others:
- Overall mental well-being
- Stress management, resilience and coping skills
- Healthy sleep and eating
- Community support groups
- Equity and inclusivity support
- Suicide alertness for everyone
You can also find services for medical care, as well as medical policies and documentation.
U of T Health & Wellness Centre
The Health & Wellness Centre provides general medical services including health check-ups as well as mental health services such as counselling and group therapy.
All students who have registered and paid fees at U of T are eligible for services.
The Centre is located at the Koffler Student Services Centre, 214 College Street (2nd floor) and is open Monday to Friday.
Call 416-978-8030 (Monday to Friday between 9 am and 4:30 pm) to book an appointment with a doctor or counsellor.